FAQ's

Welcome to the FAQ's, where you'll find answers about my artwork, the ordering process, shipping, and more.

I’ve gathered a range of common questions to guide you, but if you don’t see your query answered here, please feel free to reach out directly. You can easily drop me an email through my contact page HERE.

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What are my options for collecting your art?

Prints: High-quality, archival giclee prints are available to purchase HERE.

Limited Edition Canvas Prints: Framed canvas prints from new collections are offered for a limited time. Join my collector list HERE or follow me on Instagram @bridie.keogh.art for these exclusive releases.

Available Originals: My original collections, which feature in international exhibitions, are showcased on my website HERE and can be reserved through my catalogue HERE.

Why do you paint on enamel trays?

My background in sculpture has deeply influenced my approach to painting. I’ve always been drawn to exploring different materials and processes - that experimental nature stayed with me.

Hard surfaces like enamel, glass, and resin allow me to create dynamic and striking pieces. These materials offer a unique way for the paint to move and settle—capturing moments of flow that feel both striking and serene.

I love creating art that feels unique, distinctive and captivating, offering viewers something different to experience and connect with.

Are the prints ready to ship or made to order?

Yes, all my prints are made to order. This ensures the highest quality and helps reduce waste, aligning with my commitment to mindful creation.

What kind of paper are the prints made on?

Each print is produced on high-quality, archival paper designed to last a lifetime, maintaining its vibrancy and beauty over the years.

Where do you ship to?

I offer worldwide shipping on all artwork.

Find out more about my delivery & returns policy HERE

How is shipping priced?

I ship all artwork worldwide. Shipping costs for prints vary depending on the destination. If ordering multiple prints, they are packaged and shipped together for one combined shipping fee. Framed prints incur a separate shipping charge for each framed piece. 

For original and commissioned pieces, shipping costs vary due to the delicate nature of the artworks and are handled by a specialist art courier to ensure safe delivery.

Find out more about my delivery & returns policy.

How long does shipping take?

Prints are made to order, with fulfillment taking 3–7 days, plus an additional 2–5 days for postage.

International shipping may vary based on location.

Commissioned pieces and originals require custom shipping arrangements to ensure they arrive safely, this is due to their unique and fragile nature​.

Find out more about my delivery & returns policy HERE

Can I return a print if I change my mind?

Prints are specially made to order, but your satisfaction is my priority. I offer a 30-day return policy for peace of mind. If your print arrives damaged or incorrect, please contact me within 48 hours of delivery with photographic evidence of the damage or the incorrect item you received and I’ll arrange a replacement at no extra cost.

Can I return an original artwork if I change my mind?

Original artwork (available originals purchased from my website, not commissioned artwork) has a 14 day return policy.

If the original artwork arrives damaged, please contact me as soon as possible. I’ll work with you to assess the situation and determine the best solution—whether that involves repairs, insurance claims, or another appropriate approach. My priority is to ensure your art brings you joy and arrives safely.

How are the artworks framed?

Prints: Available unframed or in a matte black wooden frame for a sleek, modern look.

Originals: Framed in a bespoke contemporary black frame with 99% UV protection glass.

Can I pay for my original art with instalments?

Yes, absolutely. To make acquiring your artwork as seamless as possible, we can arrange a payment plan. It begins with a deposit to secure the piece, and from there, we can discuss a flexible schedule for the remaining balance. I aim to make the process easy and accessible so you can bring your perfect piece of art home without stress.

Here’s how payment plans work:

Originals: A 20% deposit secures your piece, with flexible payment options available for the balance.

Prints: Installment payments are available at checkout via PayPal.

How do I install or hang the artwork?

Orignianl Enamel pieces: Framed with hooks and hanging cords, allowing for flexibility in installation.

Prints: Framed with hooks and hanging cords, allowing for flexibility in installation.

How do I care for and maintain my new artwork?

Keep artwork out of direct sunlight, store in a dry place, and dust gently with a soft cloth. For UV-protected glass, follow any specific care instructions provided.

Do you offer any discounts or promotions?

Yes! Subscribe to my newsletter and keep an eye on my website for exclusive offers and future promotions.

Do you offer gift certificates for prints?

Gift certificates can be a wonderful way to share the gift of art. Please contact me to arrange a gift certificate for prints via my contact page HERE.